Customers have the right to return any purchased items without defining the reason within 14 (fourteen) calendar days from the moment of receiving those items from the PMU Brands. The items can be returned if their consumer properties, factory labels, and ready-for-sale condition are preserved.

To return the items, customers must submit the copy of proof of purchase and fill in the return request form. 

Rules on returning and exchanging items with discovered defects: 

Customers are entitled to notify PMU Brands of any discovered defects and demand to rectify them within 30 (thirty) calendar days from the moment of the receiving the items from PMU Brands. 

The only exception are defects caused by improper handling of the Items by the customer. 

Customers have the right to refuse to take Items and ask for a money refund. In this case the items are returned to PMU Brands, and their consumer properties, factory labels, and ready-for-sale condition must be preserved. 

To return the items, you must submit the copy of proof of purchase and fill in the return request form.